Safe Practices

Doorstep Verification

In order to verify the identity of the person, kindly crosscheck the reference no sent by us at your doorsteps.

Onsite Inspection Report

Initially, our mago will inspect your gadget and provide you with an Onsite Inspection Report, highlighting the nature of complaint and a rough estimated cost of repair. Duly sign the document to initiate the repair.

Pick up Acknowledgement

Always ask for the acknowledgement slip duly signed by the Mago, highlighting the device & accessories (if any) taken for Factory Repair.

7 Days Onsite Limited Repair Guarantee

Always demand for the bill after service, to claim the 7 days onsite limited repair guarantee (software only).

Emergency Helpline

In case of any unfortunate incidents, kindly contact the nearest Police Station as well as please inform our customer care.